Build your own AI chatbot with the model of your choice — Copilot Studio, Microsoft Foundry, Azure OpenAI or your own model. It answers automatically in WebChat, runs in your Microsoft tenant, and a human takes over at any time. No vendor lock-in.
Microsoft FoundryYour AI agent
Power AutomateControl & rules
WebChatall channels
Microsoft TeamsAnswer & handoverYour AI agent from Microsoft Foundry answers automatically in WebChat — a human takes over at any time with a click on the control card in Microsoft Teams.
Copilot Studio, Microsoft Foundry, Azure OpenAI or your own models. WebChat itself runs no AI — you choose freely and avoid vendor lock-in.
Model, prompts and data stay in your Microsoft tenant. You can switch the model at any time without changing the provider or the platform.
Yes. Human-in-the-Loop: the bot can be disabled per conversation via a Teams card, an employee takes over, and reminders prevent dropped requests.
The operator (OLG Hamm, 12 May 2026, not yet final). Your own AI in your tenant, Human-in-the-Loop and Microsoft audit logs give full control and traceability.
Pay per Channel: you pay per Microsoft Teams channel, not per user — unlimited agents per channel. Billed through Microsoft. Terms at webch.at/pricing.
Free 7-day POC with 25 channels — no SaaS contract. From the Microsoft Marketplace.
Using Microsoft Power Platform Triggers and Actions, WebChat automatically retrieves data from your systems (CRM, ERP, ticket system, etc.) and integrates it directly into the conversation. This way, your employees or the AI always respond with up-to-date, correct information: fully integrated into the Teams chat.