AI

Automated workflows, better answers, more efficient processes

Verlauf-Background-oben

Integrate an AI of your choice and use Microsoft 365 Copilot or Microsoft Foundry.

Microsoft Foundry
WebChat Tab PowerPlatform

In the Power Platform tab, enter a corresponding keyword that should trigger a workflow for this channel.

Microsoft Power Automate

Create a flow in Power Automate that reacts to a keyword intention.

Microsoft Logic App

Connect the flow with an Azure Logic app for automation.

WebChat AdaptiveCard Agent Option

Decide how the agent should work.

Verlauf-Background-unten

Try without subscription

Add WebChat to channel - activate

Test 7 days with up to 25 channels (POC license)

Open Microsoft Teams
Open in Microsoft Teams (app)
Open Microsoft Marketplace
Microsoft Marketplace

Let the AI of your choice lead the conversation with the background knowledge from your sources and thus relieve your teams.

WebChat and Power Platform

Do you need help setting up workflows in your infrastructure? We have a partner network that can provide exactly these services for you.

Initial consultation
WebChat Widget
Widget
With the WebChat widget, all customer inquiries from your website land immediately in the desired Teams channel. Your employees simply answer where they work all day anyway, without additional tools or logins. Thanks to separate channels for different departments or pages, the customer immediately ends up with the right contact person.
Widget for the website
WebChat and WhatsApp
WhatsApp
All WhatsApp messages from your customers flow centrally into Microsoft Teams. Your team sees and processes the requests like normal Teams chats, without a separate WhatsApp account or additional software. Everything stays in one system, the overview is maintained and nobody has to switch between apps.
Add WhatsApp to your WebChat
Test WebChat now
Become a partner