No more media discontinuity between website and CRM. Salespeople remain in the familiar Teams channel, immediately see the context and can respond precisely to objections and queries with AI support. This speeds up the sales process and increases the closing rate through direct, personal interaction.
Your support staff now only work in one tool: Microsoft Teams. The AI of your choice filters and structures requests in advance, suggests solutions and relieves the team. At the same time, the human remains in the loop so that complex cases are solved personally without customers getting stuck in queues.
Applicants receive immediate answers to open questions, directly from the careers page. HR works in the familiar Teams environment, uses AI for standardized feedback and retains control over sensitive conversations. This saves time, improves the candidate experience and reduces administrative effort.
Each campaign has its own Teams channel. Marketers see live which topics are being received and control responses directly. With AI suggestions, messages remain consistent and brand-compliant without the need for separate chat tools.
