AdaptiveCard

Support your teams with information from your systems.

In the Power Platform tab, enter a corresponding keyword that should trigger a workflow for this channel.

Create a flow in Power Automate that reacts to a keyword intention.

Support your team with workflows that simplify your work.

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Add WebChat to channel - activate

Test 7 days with up to 25 channels (POC license)

Open in Microsoft Teams (app)

Microsoft Marketplace

Start further workflows directly from your AdaptiveCards

WebChat + AI

The AI of your choice analyzes the customer's request live and prepares precise, fact-based answers that your team only has to approve or take over directly. You decide whether the AI moderates or takes over the conversation completely. Your team remains in control of the conversation, is noticeably relieved and can concentrate on complex cases.

All WhatsApp messages from your customers flow centrally into Microsoft Teams. Your team sees and processes the requests like normal Teams chats, without a separate WhatsApp account or additional software. Everything stays in one system, the overview is maintained and nobody has to switch between apps.

Add WhatsApp to your WebChat

Widget

With the WebChat widget, all customer inquiries from your website land immediately in the desired Teams channel. Your employees simply answer where they work all day anyway, without additional tools or logins. Thanks to separate channels for different departments or pages, the customer immediately ends up with the right contact person.

Widget for the website

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Initial consultation

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