Become a Partner
WebChat / Become a partner
Partner programme
Become a WebChat partner. With margin and recurring revenue.
Offer your customers WhatsApp, Instagram, TikTok and the website chat directly in Microsoft Teams, complemented by AI and Power Platform. As a CSP partner or reseller, you benefit from an attractive margin and predictable revenue.
- Can be passed on to indirect resellers
- Monthly licences
- From a single channel to enterprise
The partner model at a glance
Packages of up to 100 channels are the starting point. Beyond that, individual terms are available.
Attractive and individually agreed, also when passing on to indirect resellers.
Monthly licences, annual billing possible. Enterprise via Private Offer or CSP offer.
Stay the same regardless of the number of users.
Who it is for
For partners who know Microsoft
Whether cloud sales, reseller network or Power Platform consulting: WebChat can be added to your portfolio.
Microsoft CSP partner
You bill Microsoft solutions via your CSP tenant. For this, we create a suitable CSP partner offer.
Resellers and system integrators
The margin also allows the offer to be passed on to indirect resellers, with individual agreements.
Power Platform and AI consultants
Enrich conversations with data and integrate Copilot Studio, Azure AI and Power Automate.
Marketplaces and platforms
AppDirect integrations are available. Individual licensing models for other solutions are possible.
Margin and licence
Predictable for you. Simple for your customers.
The licensing model follows channels, not users. This makes offers and revenue predictable.
Attractive and individual
An attractive margin that also allows the offer to be passed on to indirect resellers.
Per channel connection
The cost per channel connection stays constant, regardless of the number of users.
1 to 100 channels, and more
Licence packages of 1 to 100 channels are the starting point. For larger rollouts, enterprise terms are available.
Monthly or annual
Monthly licences, annual billing possible, as a SaaS model.
1 to 100 channels
Licence packages in the right size, licensed monthly and billed through Microsoft.
Individual terms
For several departments and locations and for large rollouts, with a guided proof of concept on request.
Recurring revenue: The model is based on permanently used channels and a transparent, predictable cost structure. More about WebChat CSP
Added value for your customers
More than a chat: AI and processes included
Via the Power Platform, messages become a process, with your consulting as added value.
Copilot Studio Agents
Your own agents answer enquiries directly in the WebChat channel.
Azure AI and other models
The model can be freely chosen and runs in the customer's own tenant.
Conversation moderation by AI
The AI moderates conversations, and the team stays in control.
Data enrichment
Power Automate brings data from CRM, ticketing or shop into the chat.
Adaptive Cards for advisers
Relevant data appears as an Adaptive Card directly in the Teams thread.
WebChat as a lead form
The widget captures enquiries on the website and forwards them.
Sales channel
From offer to customer in four steps
The route via Microsoft is familiar. With a proof of concept, it becomes tangible for your customers.
Provide the CSP offer
We create a suitable CSP partner offer for your chosen CSP tenant in the Microsoft Partner Network. For enterprise customers, a Private Offer in the Microsoft Marketplace is alternatively possible.
Win over customers
The product overview is self-explanatory and shows features and uses at a glance.
Start with a proof of concept
The customer tests WebChat in a real, smaller scenario. This makes the benefits and optimisation potential visible.
Grow together
After the proof of concept, the solution grows with the requirements, for example with further channels and process automation.
The CSP offer is available in all countries where the “Taxes paid by Microsoft only” option is provided.
Growth potential
From a department to a business model
Customers start small and expand. Every stage is another opportunity for your consulting.
Focused departmental engagement
Tailored communication options for individual areas.
Teams integration
Seamless integration into Microsoft Teams for more efficient support teams.
Service optimisation
New channels improve the customer experience, especially for advice-intensive services.
Horizontal scaling
Expand from the service to entire product groups or individual products.
Marketing integration
Link channels directly to landing pages for efficient audience engagement.
Global scaling
Additional languages open up new markets.
B2B sales solutions
Specialised communication channels, seamlessly integrated into B2B platforms.
Your starting point
Start with a small, real scenario and let the solution grow.
Materials for partners
The material for your sales team
Videos and logo are available on the WebChat CSP page.
Good to know
Questions about the partner programme
How high is the margin?
You receive an attractive margin, which is agreed individually.
May we pass WebChat on to resellers?
Yes. The margin also allows passing on to indirect resellers.
How is billing handled?
Per channel connection, monthly or annual. The costs stay the same regardless of the number of users.
How many channels are possible?
Licence packages of 1 to 100 channels are the starting point. For larger rollouts, enterprise terms are available, either as a Private Offer in the Microsoft Marketplace or as a CSP offer.
In which countries is the CSP offer available?
In all countries where the “Taxes paid by Microsoft only” option is provided.
How do we get started with the customer?
With a proof of concept in a smaller, real scenario. After that, the solution grows with the requirements.
Ready for the partnership?
Talk to us about your partner model. We will create the suitable CSP offer for you.
- Can be passed on to indirect resellers
- Monthly licences
- From a single channel to enterprise