TikTok for Microsoft Teams
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TikTok in Microsoft Teams
Viral DM. Real enquiry.
After the video comes the message. With WebChat, it lands with sales in Teams and not in an app that nobody is watching.
14:08
Orsolt Kaffeeröster@orsolt.kaffee
Today 14:08
Hey! Your cold brew video is awesome. Do you also deliver to offices? There are 40 of us.
Hello Ms Brandt, nice of you to get in touch! Yes, we deliver coffee and cold brew as an office subscription, nationwide. Would you like to try our trial pack first?
Gladly! And is there a volume price for 40 people? We need an invoice as well.
One moment, please
Hello Ms Brandt, Tom here! For 40 people we will gladly prepare an office quote for you, with invoice. I will send the trial pack in advance.
Before and after
What changes for the team
Without WebChat
- Messages sit in a separate app
- Several inboxes, several logins
- Enquiries wait until someone checks
With WebChat
- The DM appears in real time in Teams
- One workplace, no second login
- The responsible team replies directly from Teams
Use case: TikTok
How TikTok videos become leads
The chatbot hands over to the team, then Manual mode. Example for hospitality and B2B.
How to get started
Add. Test. Reply.
1. Marketplace
Install WebChat like any other Teams app.
2. LiveTest
Send a test message and see it arrive in Teams.
3. Reply
Reply with @webchat, done.
Data protection
Your data stays with you
Enquiries from social networks also belong in your own Microsoft tenant.
- Chat data in your own Microsoft tenant, not with the provider
- Permissions come from Teams, sign-in via Microsoft Entra ID
- No additional user administration
Every channel has an unlimited number of users. Billing is per channel.
Good to know
Quick questions
Who receives the TikTok DMs?
The team you define, for example sales or marketing. The DMs land in the appropriate Teams channel.
Are there additional costs for further employees?
No. Billing is per channel. More at Pricing.
Where is the data held?
In your own Microsoft tenant, not with the provider.
More in Teams
More channels and integrations
A DM becomes a conversation.
Test TikTok in Teams with one channel.
- 1 test channel, 30 days free
- No SaaS contract
- Basic setup in under 10 minutes