WebChat supports WhatsApp Business. This means that messages received via WhatsApp can be accepted directly in the WebChat tool.

All WhatsApp messages (in addition to the chat widget) end up directly in Microsoft Teams, so your support or service team doesn't have to switch between multiple tools.
WebChat takes your communication directly to where your customers are - on the website, WhatsApp, Instagram, Facebook and more.
website, WhatsApp, Instagram, Facebook, etc. All messages come together centrally, everything at a glance, everything in real time.
Perfect for support, advice and lead generation - simply more modern, faster and closer.


With the WebChat widget, all customer inquiries from your website land immediately in the desired Teams channel. Your employees simply answer where they work all day anyway, without additional tools or logins. Thanks to separate channels for different departments or pages, the customer immediately ends up with the right contact person.
